WithWine

Some parts of the Customers screen (WithWine's CRM) load when you open the page, so changes you make don't always show straight away.

The and tagged as filter loads the list of tags when the page opens. Refresh your browser, then search for the tag again.

A customer's order count or lifetime value hasn't changed

After you create an order from a customer's record, the numbers at the top of the record (LTV, orders and average) update when you refresh your browser.

A new or imported customer isn't in the list

Refresh your browser on the Customers screen.

Windows: press F5 or Ctrl + R.

Or click the refresh button next to the address bar.

- Windows: press F5 or Ctrl + R.
- Mac: press Cmd + R.
- Or click the refresh button next to the address bar.

<a href="https://help.withwine.com/en/articles/18228538">How to find customers using filters</a>

<a href="https://help.withwine.com/en/articles/18228572">How to tag customers</a>

<a href="https://help.withwine.com/en/articles/18228577">How to place a phone or back office order for a customer</a>

- <a href="https://help.withwine.com/en/articles/18228538">How to find customers using filters</a>
- <a href="https://help.withwine.com/en/articles/18228572">How to tag customers</a>
- <a href="https://help.withwine.com/en/articles/18228577">How to place a phone or back office order for a customer</a>

Some changes on the Customers screen only show after you refresh your browser.

Why isn't a new tag or order showing on the Customers screen?

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Try using different keywords or checking for typos.

Try selecting a different update date range.

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Why isn't a new tag or order showing on the Customers screen?

A new tag isn't in the tag filter

A customer's order count or lifetime value hasn't changed

A new or imported customer isn't in the list

How to refresh your browser

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