WithWine login codes come from contact@withwine.com. The subject is Confirmation code for WithWine: followed by the 6-digit code. If the code hasn't arrived, it's usually been filed somewhere other than your inbox, or your email app hasn't checked for new mail yet.
Search all your mail, not just your inbox
Rather than checking each folder, search all your mail for contact@withwine.com:
Gmail: type from:contact@withwine.com in the search bar at the top. This searches all your mail, including Promotions, Updates and Spam.
Outlook: search for contact@withwine.com, then set the search to All folders or All mailboxes. Check Junk Email too.
Apple Mail: search for contact@withwine.com with All Mailboxes selected.
Also check Deleted or Trash. Some mail rules delete emails automatically.
If the code has expired by the time it arrives
Some email apps only check for new mail every few minutes. By the time the code shows up, it may have expired, and you'll see Sorry code does not match or has expired.
Open your email in another tab or on your phone, and keep it open.
On the WithWine login page, click Resend Code.
Refresh your inbox, or pull down to refresh on your phone, until the email arrives.
Type the code from the newest email straight away and click Continue.
Clicking Resend Code is safe. If your first code hasn't expired yet, you get the same code again. If it has expired, you get a new one. Use the code in the most recent email.
If it still doesn't arrive
Check the email address you typed on the login screen. Make sure the end is right, for example gmail.com and not gmail.com.au.
If your winery uses a work email system such as Microsoft 365 or Google Workspace, your IT provider may have quarantined the email. Ask them to release it and add contact@withwine.com as a safe sender.
Add contact@withwine.com to your contacts so future codes land in your inbox.
If you've done all this and still have no code, message WithWine support in the chat. Tell us the email address you're logging in with.