When WithWine won't accept your password, the email address or password being entered doesn't match the one on your account. This happens a lot, even when you're sure it's right. These are the usual causes:
Your browser or password manager filled in an old password. Clear the password box and type the password in yourself.
Caps Lock is on, or your keyboard is set to another language.
There's a space before or after your email address or password. This often happens when you copy and paste.
You're using the wrong email address. You might have a work and a personal address, or your winery might use a shared address. Check the end of the address too, for example gmail.com and not gmail.com.au.
Someone else changed the password, if a login is shared.
The quickest fix: log in with a code
You don't need your old password. On the password screen, under Continue without password?, click Continue. WithWine emails you a 6-digit code, and you can set a new password at the same time. See "How to log in to WithWine without a password".
If you've been locked out
To protect your account, WithWine locks you out after too many wrong attempts:
10 wrong attempts in a row locks you out for 30 seconds.
Another 10 wrong attempts after that locks you out for 10 minutes.
WithWine doesn't show a message when you're locked out. Your login just won't work, even if you type the right password or use a code.
If you've had lots of wrong attempts, assume you're locked out:
Stop trying. Every attempt during the lockout is wasted.
Wait 10 minutes.
Log in with a code, not your password, and set a new password at the same time. See "How to log in to WithWine without a password".