Skip to main content

How to download or resend a receipt or invoice

Open an order and click Download Receipt or Resend Email Receipt. Unpaid invoice orders have Download Invoice and Resend Email Invoice instead.

You can download a copy of any order's receipt, or email it to the customer again. For an unpaid invoice order, you can download or resend the invoice.

How to download or resend a receipt

  1. Go to Orders and find the order. See "How to find orders using filters".

  2. Click the order number to open the order panel.

  3. Click Download Receipt to download a copy, or Resend Email Receipt to email the receipt to the customer again.

How to download or resend an invoice

For an order that's still unpaid on invoice, the buttons are Download Invoice and Resend Email Invoice.

  1. Open the order panel.

  2. Click Download Invoice or Resend Email Invoice.

To find all unpaid invoices, click Filters, choose Unpaid in with status, and choose Only Invoice Orders in Additional Statuses.

Things to know

  • A revised order has a new order number. Open the new order to get its receipt.

  • To print a picking slip for packing, use the Shipping Labels tile and choose Picking Slips.

Related articles

Did this answer your question?