Mark an order For Review to hold it while you check it. This is also called putting an order in quarantine. Use For Review when something about an order doesn't look right, for example:
you suspect fraud, such as a large first order with a different billing and shipping address
you need to check an age, address or delivery instruction with the customer
you're waiting on stock before you send the order.
How to mark an order For Review
Go to Orders and click the order number to open the order panel.
Click For Review.
Click Mark For Review to confirm.
What happens next
The order shows a gold For Review badge in the order panel, and For Review in the Status column.
A gold number appears beside Orders in the left menu. The gold number counts orders on hold for review. See "What do the numbers beside Orders mean?".
The order isn't charged again or refunded. Marking an order For Review doesn't change the payment.
How to find orders on hold
Go to Orders and click Filters.
Type in Additional Statuses and choose Only "For Review" Orders.
How to release an order from review
When you're happy with the order:
Open the order panel.
Click Ready For Fulfillment.
Click Ready for Fulfillment to confirm.
The For Review badge goes, and the order is ready to ship or pick up again.
If you decide the order is fraud, cancel the order to refund the customer and return the stock. See "How to cancel an order and refund the customer".