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How to change the subject line of an email template

Change the subject line of an automated email in Settings > Email Templates, or go back to the default subject.

You can change the subject line customers see for each automated email in Settings > Email Templates.

Change the subject line

  1. In the back office, go to Settings > Email Templates.

  2. In the Email Type dropdown, choose the email, for example Order Shipment.

  3. In Custom Subject, type the new subject line.

  4. Click Save Subject.

Placeholders in the default subject

Some default subjects contain placeholders in curly brackets, such as {0}, {ClubName} or {BrandName}. WithWine replaces these with real details, such as your winery's name or the club's name, when the email is sent. If you delete a placeholder from the subject, that detail won't appear.

Go back to the default subject

Choose the email in Email Type, then click Revert to Default Subject.

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