SUMMARY

Account Administrators will now see these switches when they login:

Because these changes are quite significant, we wanted to give people an opportunity to get used to them before making them the default across the platform. For the next few weeks you can switch between the old and the new screens.

You'll notice the new screens are much prettier, easier to use and faster to fill out (especially on mobile!).

Firstly, we've moved the Cart Summary to the left and grouped it with all the things a customer could use to affect how much they need to pay, such as the Coupon Code and Gift Card fields and the Credit Balance field.

On the right hand side, we've made the Delivery / Pickup option the very first thing they see (it defaults to Delivery) so that customers can use the WithWine app to self serve while they're in the cellar door.

We've replaced tick boxes with switches which are much more intuitive for the user.

For the Club Signup screens we have also added a Summary to the left hand side that populates as the signup form on the right is populated:

It is now much clearer what needs to be done on the form and if there is only one option (eg. one schedule) to choose from, it is now chosen by default.

For automated subscription clubs, the bottle selection page now also includes a search bar and filters so customers can find what they're after quicker:

As well as enhancing the experience on your website, these screens carry through and improve the Checkout and Club Signup experience for:

Yes... this has been a long time coming! We're sure many will be pleased to learn that you can now Archive old Products from within Setup > Products screens:

Archiving a Product will remove it not only from the Setup screens, but also anywhere else there's a list of your inventory (eg. Setup > Clubs > Products Available for Selection; Customers > filter by Products; Post Club Run > select which products to add to the Club Run).

(You'll also notice in the screenshot above that we have also fixed up the data displayed in the eCommerce Availability... and give it another week or so and there will be a new Price column).

Some people want this and some people don't, so the feature is switched off by default... but you can now have the system send out a "Your payment failed" email when a club payment fails.

The setting is in Settings > Clubs > Select club > scroll to the bottom of the page:

Of course, you can edit the text of these emails within Settings > Email Templates > Club Member Payment Failure Notification:

To avoid Spoofing / Phishing security risks, our default text does not include links to your website or display your business phone number - we highly recommend clients do not add them.

Stay tuned... more to come shortly 😊